To the owner/operator of Abbotsford Nissan; I have just recently serviced my 2019 Nissan Micra at your dealership. I have serviced my vehicle exclusively at Abbotsford Nissan since I purchased it near new at another another(not Nissan) car dealership in the Fraser Valley in Jan 2021. It has been an extremely reliable vehicle, and I have always been impressed with the courtesy, efficiency, and professionalism of the staff, I thought it important to have it serviced at a bona fide Nissan dealership if any warranty issues were to arise.
My last oil and filter servicing prior to this one was approximately eight months ago. At that time, the cost for said servicing was $89.99, with taxes and other fees included bringing the total to $105.10
The new cost for the exact same servicing is now. $140.33 ...all in. This is an increase of over 30%. Everyone understands everything has gone up in price.....but a 33% increase in the price of servicing my vehicle is simply gouging. I would have said a 10% increase would have been fair, given that everything has gone up. But 33% is beyond the pale. Now this price did include a wash and vacuum, which was appreciated, but that was included in the price many times before since I have been taking the vehicle to Abbotsford Nissan for servicing.
When I was quoted the figure of $119.99 for an oil change, I should have just walked....but out of loyalty to the dealership, and not wanting a mechanic to lose out. I stayed, But you have lost me as a customer for any and all future servicing and parts.
I know the cost of everything has gone up, but I suspect these increases were not only due to inflation, but also the dealerships need to pay for the recent renovations.
In future, I will shop around for servicing at other Nissan dealerships. or as the vehicle is off warranty.......my local garages
Sincerely,
Mission, BC